1. Introduction
Caribe Restaurant & Gastrobar ("we", "us", "our") respects your privacy and is committed to protecting any personal data you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website grillcaribe.com.
2. Data Controller
Caribe Restaurant & Gastrobar
Calle Doreste y Molina 14
35130 Puerto Rico de Mogán, Las Palmas
Gran Canaria, Spain
Phone: +34 632 896 192
3. Information We Collect
This website does not use cookies for tracking or advertising purposes. We may collect:
- Contact information — When you contact us via WhatsApp or phone, you voluntarily share your phone number and message.
- Reservation details — Name, date, time, and party size when making a reservation.
- Technical data — Our hosting provider (Google Cloud) may automatically collect IP addresses and browser information in server logs for security and performance purposes.
4. How We Use Your Data
- To process and confirm restaurant reservations.
- To respond to your enquiries via WhatsApp or phone.
- To maintain and improve the security of our website.
5. Third-Party Services
Our website uses the following third-party services:
- Google Maps — To display our location. Subject to Google's Privacy Policy.
- Google Fonts — To load web fonts. Subject to Google's Privacy Policy.
- WhatsApp (Meta) — For reservations. Subject to WhatsApp's Privacy Policy.
- Google Cloud Run — Our hosting provider. Server logs may be retained for security purposes.
- Unsplash — For stock imagery displayed on the website.
6. Data Retention
We retain reservation and contact data only for as long as necessary to fulfil the purpose for which it was collected. Server logs are retained for a maximum of 30 days.
7. Your Rights (GDPR)
Under the General Data Protection Regulation (GDPR), you have the right to:
- Access the personal data we hold about you.
- Request correction of inaccurate data.
- Request deletion of your personal data.
- Object to or restrict processing of your data.
- Lodge a complaint with the Spanish Data Protection Agency (AEPD).
To exercise any of these rights, please contact us via WhatsApp (+34 632 896 192) or call us directly.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this page periodically.
Last updated: April 2026